1 Introduction
Welcome to dhaka7app. We understand how important the privacy of your personal information is to you. This privacy policy is written in plain, clear language so every user can understand exactly what dhaka7app does with their data.
This policy applies to the dhaka7app website, mobile application, and all associated services. By using our platform, you are considered to have agreed to this privacy policy. If you disagree with any part of it, please discontinue use of the platform and contact our support team.
2 What information we collect
Dhaka7app collects certain information necessary to provide its services. This falls into two categories — what you provide directly and what is collected automatically during your use.
What you provide directly:
- Name, date of birth, and nationality
- Mobile number and email address
- National ID or passport number (for identity verification)
- Payment account number (mobile banking or bank account)
- Address and other contact details
Automatically collected information:
- IP address and device information
- Browser type and operating system
- Activity logs on the platform (login times, game history)
- Cookies and session data
- Transaction history and amounts
3 How information is collected
Dhaka7app collects information through various means, but always for specific and necessary purposes.
- At registration: When you create a new account, this information is taken directly from you.
- During identity verification: When you submit documents through the KYC (Know Your Customer) process, your information is collected.
- During payment processing: Payment details are collected at the time of deposit or withdrawal.
- While using the platform: Automatically collected via cookies and tracking technologies.
- Support contact hours: Live chat and email conversation records are stored.
4 How your information is used
Dhaka7app uses your information only for specific, legitimate purposes. Your data is never used for anything unauthorised.
| Purpose of Use | What information is used | Legal basis |
|---|---|---|
| Account creation and management | Name, mobile number, and email | Contractual performance |
| Identity and Age Verification | NID/Passport, date of birth | Legal obligations |
| Payment Processing | Payment Account Information | Contractual performance |
| Customer support | Contact details and history | Legitimate Interests |
| Fraud prevention | Transaction and Device Information | Legal obligations |
| Advertising and Promotions | Preferences and Activity Data | Consent |
You can opt out of marketing communications at any time through your account settings.
6 Cookies policy
Cookies are used on the dhaka7app website and app. Cookies are small text files stored on your device that help improve your experience.
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Performance Cookies: Used to analyze how well the platform is performing.
- Functional Cookies: Used to remember your preferences and language settings.
- Marketing Cookies: Used to show relevant ads — you can turn these off.
You can block or delete cookies through your browser settings, though this may prevent some features from working correctly.
7 Data Security Measures
Dhaka7app applies industry-standard security measures to protect your information. Our security team regularly audits the system and responds immediately to any threats.
- 256-bit SSL encryption — all data transmissions are secured.
- Two-Factor Authentication (2FA) support.
- Regular security audits and penetration testing.
- Sensitive data is stored in encrypted databases.
- Suspicious login attempts are automatically blocked.
- Strict role-based access controls govern staff access to information.
8 Your rights
As a dhaka7app user, you have a number of rights regarding your personal information.
Right to Access Your Data
You can request to know what information dhaka7app holds about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
In certain cases, you can request that the use of your information be restricted.
Right to Data Portability
You can request a copy of the information we hold about you.
Right to object
You can object to your data being used for marketing purposes.
To exercise any of these rights, contact dhaka7app via Live Support. We will respond within 30 days of receiving your request.
9 Privacy of Minors and Children
Dhaka7app is strictly for adults (18+). We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
If you believe a minor is using dhaka7app, please notify our support team.
10 Privacy policy changes
Dhaka7app may update this privacy policy from time to time. When changes are made, the date at the top of the page will be updated, and registered users will be notified of significant changes by email or in-app notification.
Continued use of the platform after any update will be taken as your acceptance of the revised policy. We recommend checking this page periodically.
11 Frequently Asked Questions
How dhaka7app Protects Your Data
Dhaka7app protects your privacy through real measures, not just words.
End-to-end encryption
The entire connection from your device to our servers is protected by 256-bit SSL encryption. No one can intercept your data in transit.
KYC Verification Process
Identity verification documents are stored on secure servers with access restricted to authorized personnel only. Every access is logged.
Regular Security Audits
Dhaka7app regularly conducts system audits by independent third-party experts. Any vulnerabilities found are resolved promptly.
Minimal Data Collection
Only the information necessary to provide our services is collected. No excessive or unnecessary data is gathered.
Marketing Opt-Out
You can opt out of promotional messages at any time through your account settings.
Privacy Support
Our support team is always ready to handle any questions or requests about your data. Feel free to reach out anytime.
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